Gold Trust Seal
Philosophy: The Gold Trust Seal is awarded to salons that have reached the pinnacle of professionalism, where service quality, technical skill, and client experience are consistently excellent, reliable, and dependable. It is the symbol of a premium guarantee.
PREREQUISITE: The salon must have held the Silver Trust Seal for a minimum of 3 months.
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CORE CRITERIA (Must achieve a score of 85-94%)
1. TECHNICAL SKILL & ARTISTRY (Excellent & Refined)
· Near-Flawless Technique:
· Minor errors are very rare (only 1-2 hard-to-notice flaws). Polish does not touch the skin; cuticles are neatly managed.
· Nail shapes are uniform, balanced, and tailored to client requests.
· Strong Artistic Capability:
· Proficiently and beautifully executes popular nail art techniques (liner brush work, 3D flowers, ombre) and some advanced techniques.
· Demonstrates the ability to understand and bring clients' creative ideas to life.
· Superior Longevity:
· Gel manicures remain in good condition (no significant chipping or lifting, stable color) for at least 2 weeks.
2. HYGIENE & SAFETY (Exemplary & Trustworthy)
· Rigorous Sanitation Protocol:
· All tools are thoroughly sterilized (using UV sterilizer cabinets or strong chemicals) and individually packaged for each client.
· Workstations and foot spas are sanitized immediately after each client.
· Clean & Ventilated Space:
· The overall space is clean, bright, and free of unpleasant chemical odors. Floors and work areas are free of dust and debris.
3. SERVICE EXPERIENCE (Professional & Attentive)
· Conscientious Customer Service:
· Staff are friendly and offer a warm welcome. The consultation process is clear, with detailed explanations of services and pricing.
· Punctuality is maintained. Any delays are communicated and explained to the client promptly.
· Solid Professional Knowledge:
· Technicians can provide basic advice on product types, techniques, and at-home nail care.
· High Level of Consistency:
· Maintains stable service quality across multiple evaluations, even with different technicians.
4. SPACE & AMENITIES (Comfortable & Professional)
· Professional Design:
· The space is tastefully decorated with a clear aesthetic, creating a comfortable and relaxing atmosphere.
· Seating arrangement and distance between stations ensure privacy.
· Adequate Amenities:
· Provides basic amenities such as complimentary water, magazines, and free Wi-Fi. Restrooms are consistently clean.
